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Our interview process is designed to allow for both the company and the candidate to assess if this partnership is the right fit.
Preparing for the interview process
Before a role is posted, our team takes the time to outline the interview process in detail. We know which interviewers will cover which competencies and what questions they’ll ask to ascertain if a candidate is a fit. This pre-planning ensures that we’re gaining a comprehensive understanding of who our ideal candidates are, exposes candidates to what’s important to the team, and helps keep each interview unique—no one wants to answer the same questions over and over again.
Building in bias reduction
Interview training is part of the process here at Candid and helps us assess candidates and provide feedback with as little bias as possible. We hold an interview alignment meeting prior to starting the interview process to ensure all team members understand the requirements of the role and their part in the interviewing process. Following their interview, our interviewers are asked to submit written individual feedback before a debrief is held to help reduce groupthink.
Candid values
We live and breathe our values here at Candid. Our people take pride in being a part of a rapidly growing industry and organization where they have an opportunity to grow their careers and make an impact. During our interview process, we want to share an honest look into what it’s like to work at Candid so that candidates can determine if our team is right for them. We also want candidates to understand that we’re not just looking for “culture fits.” We also want people who think differently from us and who will bring their own personalities to enrich our culture.
Here are the values we strive for at Candid:
Commit to Growth. To change the face of oral health care, we have to grow as individuals, as teams, and as a business. We’re always ready to embrace new ideas, wild moonshots, growing pains, helping hands, well intentioned-failures, and surprising successes.
Care Deeply. We go the extra mile for our patients, our partners, and for each other because what we do matters, and how we do it matters even more. From taking five more minutes to set a patient's mind at ease to seeking out and learning from an expert to ensuring that you set your intentions and align your team around them, caring more means doing better.
Drive Results. Candid treatment isn’t done until our patients are satisfied with their smiles, and we approach all of our work with the same dedication to results. To get there, we set clear intentions, align around measurable goals, and take collective responsibility for the hits and the misses.
Embrace Candor. Feedback, questioning assumptions, and a culture that encourages self-expression are the backbone of our organization. We wouldn’t be Candid if our team wasn’t candid.
Work as One. Because we work across teams and time zones, the only way to succeed is to find common purpose by chasing common goals.
Technical assessments
Some roles will require a technical assessment at the beginning of the interview process. Generally, these assessments are reserved for engineering roles and are conducted using Replit during a shared coding activity. This initial assessment helps us to determine if the candidate is capable of performing the technical functions of the role and how they work through problems to reach a solution.
We’re open to improvement
We are always looking to improve our recruiting experience, both in terms of candidate experience and equity for all candidates. We’re committed to finding and implementing bias-reducing methods that allow us to truly assess skills and capabilities to make a more equitable process available for everyone.
The methods outlined above are currently in place, but we expect processes to be amended and bettered through our research and the insight and feedback shared by candidates during their candidate survey.
Join our team
If you’re seeking a rewarding career where your contributions are appreciated, where teamwork and personal growth are encouraged, and where a supportive culture thrives, consider joining Candid. Explore our current opportunities and become part of a team dedicated to making a meaningful impact. Visit our careers page today and discover why Candid could be the perfect fit for your career aspirations.
